Guest
Shannon Ward
Sr. Software Sales Representative at Strategies Group
Shannon is a seasoned expert in Construction ERP and Project Management solutions with over 26 years of experience in the industry. Currently residing on the beautiful beaches of North Carolina with his wife, Shannon has worked with over 1,000 companies to guide them through the software selection process. Throughout his career, Shannon has gained extensive knowledge of a variety of software solutions including Acumatica, Sage, Viewpoint, Procore, Deltek, and more. When he's not working, Shannon enjoys spending time on the water, boating, fishing, and soaking up the sunshine. He also has a passion for golf and can often be found on the greens perfecting his swing.
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In this episode of the Dirty Boots Show, host Kendyl Campbell interviews her former boss, Shannon Ward, who boasts over 26 years of experience in construction software. Shannon shares his insights from his extensive career, beginning in 1998 with Strategies Group, before delving into the evolution of construction software, particularly ERP systems like Acumatica, and explores the pivotal role these technologies play in the construction industry.
With a wealth of experience in partner channel management and a journey spanning various roles, Shannon provides a unique perspective on the advancements in construction software and its tailored solutions for the industry.
Evolution of ERP in Construction
The term “construction ERP” emerged around 2015, marking a shift from traditional construction accounting software to encompass broader operational tools essential for managing job costing across diverse projects, as emphasized by Shannon.
Cloud technology has revolutionized accessibility, enabling real-time access to project information via mobile devices, transforming decision-making and operational efficiency. The conversation delves into the motivations driving established companies, some using server-based systems for decades, to transition to cloud ERP solutions like Acumatica.
The cloud’s open API connectivity facilitates seamless integration with other applications, fostering real-time collaboration and data-driven decision-making, ultimately bringing about positive changes in accessibility, speed, and operational effectiveness within the construction industry.
why integrations matter
In response to evolving operational needs, organizations often adopt standalone applications for various purposes like project management, estimating, document scanning, and field operations. However, the lack of integration among these applications results in duplicative data entry and operational inefficiencies.
APIs play a crucial role in addressing this issue by providing connectivity for seamless information exchange. Their conversation emphasizes the growing adoption of open API structures in applications, highlighting the importance of real-time information exchange for efficient operations.
The evolution of companies’ software preferences is discussed, shifting from a desire for all-encompassing systems to a “best-of-breed” approach, where specialized solutions for specific functionalities are sought, leading to partnerships and integrations.
Looking forward
The future of construction ERPs involves a prominent role for AI in decision-making, with a focus on integrating seamlessly with operational platforms. The synergy between Acumatica and Assignar highlights the importance of bi-directional integration for real-time collaboration between financial and operational teams.
Selecting the right ERP and partner, along with maintaining historical data, emerges as key factors in ensuring long-term success and adaptability in the evolving construction technology landscape.
The Host
Kendyl Campbell
Director, Strategic Partnerships
Kendyl spent many years in and around the construction industry before joining Assignar in 2020 as a Customer Success Manager. After implementing dozens of strategic enterprise accounts over the years, she quickly rose through the ranks to lead the Customer Success Team for a period in 2022. Currently, Kendyl works with Strategic Partners, helping sell value across complex software ecosystems, ultimately solving the information gap between companies’ field operations and financials-- selling some of our largest deals globally. Kendyl was awarded the 2022 Customer Custodian Award in North America, and she can now be heard as one of our hosts on Assignar’s The Dirty Boots Show. Kendyl enjoys staying active in Colorado outdoors with her pup in her free time.
