Welcome to the Assignar FAQ! You can find high-level questions here.

• For product support documentation, please visit our Support Center
• For more information on Assignar for your business, Contact Sales

Is Assignar construction management software?

Assignar is a Construction Operations Platform. We focus on driving efficiency throughout operations and creating visibility for a healthier business and better project execution overall.

We’ve built Assignar to help you execute the work at hand with higher efficiency, safety, quality, and visibility.

How is Assignar different from other construction software?

Many construction solutions available are designed for General Contractors and high-level project management. Other solutions only capture a small component of what goes on in the field, like timesheets or incidents, and often create data silos in your business.

Assignar is built for the contractors executing the work, whether you’re a specialty contractor or a self-performing GC, and allows for more granularity than project management solutions. Whether you’re working on a few big projects or you manage dozens at a time, Assignar connects your operations from end to end using a single login.

How much does Assignar cost?

Assignar is a SaaS platform which means you pay an annual subscription fee.

Besides the annual recurring fee, we charge a one-time onboarding fee to get you set up for long term success.

In order to make sure you are paying a fair price and get a certain return on investment, we calculate pricing based on your selected product package and number of active users (fieldworkers, dashboard and mobile app users).

What is included in the pricing?

• Comprehensive implementation and training from our Implementation team.
• Access to extensive help resources for all users.
• Unlimited, responsive support Monday through Friday during business hours.
• New features and enhancements as they become available on the platform.
• Opportunities to join local Assignar networking events.

What is the support like?

When signing up for Assignar, you get more than just a software platform.

We have an extensive onboarding program to switch from your current systems and workflows to Assignar. An Implementation Specialist will work with you to set up your data and train your operations staff to get the most out of the Assignar platform.

After your initial onboarding, you will have ongoing support and service from our dedicated, responsive team of product experts.

What is the return on investment of Assignar?

Our customers achieve 4x to 10x ROI. Assignar saves on average 2 hours per day for operations managers and 3 hours per week for field crews.

All customers save on their printed paper and phone bills. To learn more about ROI gained from customers, have a look at our collection of case studies.

Does Assignar integrate with my accounting software?

Yes, Assignar integrates with the most popular accounting software including Acumatica, Xero, Sage Intacct, Quickbooks Online, MYOB Advanced. Find all integrations in our integrations library.

If you can’t find your accounting solution or have any questions on how to integrate your accounting software with Assignar, ask our sales team about the specific details.

How does Assignar store data?

Assignar is cloud-based, hosted via Amazon Web Services.

As an Amazon Web Services (AWS) partner, we utilize AWS to manage our infrastructure remotely, providing our clients with the on-demand scalability, security, and dependability that modern business demands.

Can I lose my data?

No, we back up your data progressively, which means a new backup is created almost instantly when you put new data in the system. This makes sure we never lose your data.

Is my data secure?

Your data is securely encrypted via Amazon Web Services (AWS). Assignar is ISO 27001 certified and will never share data with other parties.

AWS is a secure, durable technology platform with industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, FedRAMP, HIPAA, and SOC 1 and SOC 2 audit reports. AWS services have multiple layers of operational and physical security to ensure the integrity and safety of your data.
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